Summary of Position:

Performs clerical activities for Security First Managers (Company). Work involves performing a variety of legal tasks on an assigned caseload of litigated files to assist attorneys with settling legal disputes that arise from claims.

Work is performed under general supervision with limited latitude in the use of initiative. Position exercises some judgment in accordance with well-defined policies, procedures, and techniques.

Essential Job Functions:

• Assists in the preparation and trial of lawsuits by participating in filing activities and preparation of correspondence
• Maintains a working knowledge of filing fees, filing periods, due dates, and procedural differences between courts
• Prepares documents including answers to complaints, notices of appearance, notices of depositions, requests for productions, requests for admissions, and settlement documents (including releases)
• Drafts all correspondence, legal pleadings, briefs, reports, discovery notices, and motions as required
• Maintains attorney's daily calendar and a centralized office calendar in the internal management system; ensures all deadlines are met; sends reminders to attorneys on all pleadings and discovery matters
• Schedules deposition, hearings or any other meeting required during the life of the case
• Understands and maintains client confidentiality rules
• Reviews and evaluates assigned cases
• Attends trials with attorneys when required
• Collaborates with Litigation Examiners/Specialists to execute the Agreed Litigation Plan for the defense of each case
• Keeps the assigned Litigation Examiner/Specialist informed throughout the life of assigned files
• Assists in other areas of department or other departments as required
• Maintains a customer service orientation and positive image of the company; provides courteous, prompt, and professional approach to exchanging information and resolving issues; adheres to strict confidentiality requirements
• Responds to emergency call-ins for weather incidents, natural disasters, or other critical events
• The job duties might change in the event of a natural catastrophe that impacts our customers and you might be required to work additional hours
• Maintains positive communication and interaction with Company personnel, representatives from external organizations, and the public
• Establishes and maintains effective working relationships with those interacted with during work regardless of race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, genetic information, disability, political affiliation, military service, or diverse cultural and linguistic backgrounds
• Performs other duties as assigned with or without accommodation

Supervisory Responsibilities:

• This position has no supervisory responsibilities.

Minimum Requirements:

• High school diploma or equivalent
• Two (2) years prior experience in an equivalent role
• OR an equivalent combination of education, certification, training, and/or experience

Certifications and Licenses:

• May be required to possess a valid state of Florida driver’s license

Preferred Qualifications

• Associate degree in legal studies
• Comprehensive knowledge of legal terminology
• First party property experience and property/casualty claims practices

Required Knowledge, Skills, and Abilities:

• Knowledge of clerical procedures and systems such as word processing, managing files and records, and other office procedures
• Knowledge of principles and processes for providing high quality and efficient customer service
• Skill in the use of Microsoft Office products (Word, Outlook, and Excel) and ability to learn and become proficient in the use of other specialized software as may be required
• Skill in establishing and maintaining positive relationships and fostering effective communication and collaboration
• Ability to adhere to strict confidentiality requirements when handling sensitive information
• Ability to clearly communicate and understand information in English, both orally and in writing
• Ability to follow oral and written instructions
• Ability to perform math calculations required for the work
• Ability to regularly attend work and arrive punctually for designated work schedule

Physical Requirements:

Depending on functional area of assignment, tasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking.

Environmental Requirements:

Tasks are regularly performed inside without exposure to adverse environmental conditions (e.g., dirt, cold, rain, fumes).

Sensory Requirements:

Some tasks require ability to operate, activate, use, prepare, inspect, detect, and/or position objects. Some tasks require the ability to perceive and discriminate between cues or signals.. Some tasks require the ability to communicate effectively.

Company benefits include:

• 100% paid benefits: medical, dental, and vision
• 401k retirement plan with a 5% employer match
• PTO and holidays
• Bi-weekly pay schedule

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position. Our company is a drug-free workplace, and all candidates which are offered a position will be required to submit to pre-employment drug screening. Refusal to submit to drug screening will result in retraction of offer.